Warranty & Company Policies

All Maxiforce replacement parts are warranted to be free from defects in material and manufacture under normal
operating conditions.

Warranty coverage will extend for two years from date of installation on the equipment without regard to hours of operation. Maxiforce will pay for all labor and parts needed to repair the warrantable failure including
progressive damage to the equipment concerned.

CONDITIONS AND LIMITATIONS:

Maxiforce must be notified by the customer before filing a warranty claim. All claims must be submitted in writing and Maxiforce reserves the right to examine all elements involved in the claim.

Price of parts will be based on Maxiforce's current price list and cost of labor will be a reasonable flat hourly rate. Overtime and holiday rates are not accepted.

This warranty is extended exclusively to direct customers of Maxiforce and not to any other party. All other
warranties, expressed or implied, including warranties of merchantability and/or fitness for a particular purpose are excluded.

This warranty will not apply to any Maxiforce part altered from its original specifications or which has been
misused, exposed to deteriorating conditions, negligence or accidental damage.

CLAIMS & RETURNS

Maxiforce should be advised of all claims within five days of receipt of merchandise, either by fax, telephone, e-mail or mail.

Maxiforce will not accept returned products without prior written authorization from Maxiforce. All return requests must be submitted in advance for approval. A Return Goods Authorization (RMA) number must be obtained from Maxiforce for all returned parts. All parts should be returned by prepaid freight unless otherwise stated. If sent
collect, freight amount will be charged to customer. Products returned that are either dirty, used, damaged, in not saleable packaging, or ordered in error by customer will be subject to a 15% restocking fee. All RMA’s must be received within 30 days of issued. RMA’s not received will be voided. International orders will be credited in case of under shipment.
Credits require 30 days to process from date of receipt of merchandise. Customers must keep all information on return, including RMA number and tracking number.

Maxiforce claims no obligation to accept credit on obsolete products.

Products will not be considered for credit after 2 years from purchase date.

Gasket sets in opened packages or that have been opened or re-taped will not be considered for credit.


BACKORDER POLICY

Backorders will be cancelled unless otherwise stated.

CREDIT POLICY

All products will be sold on a C.O.D. basis or you may use any major credit card until and if credit is approved.

• All invoices will be payable by the 10th of the next month (Net 10th).
• Accounts that go past 60 days past due will be placed on C.O.D. shipping status.
• A 1.5% interest fee will be charged to all accounts 30 days past due.

FREIGHT POLICY

Within the Continental U.S.A., Maxiforce will prepay freight on all shipments over $1500.00 or those consisting of  3 or more overhaul engine kits. All prices are F.O.B. our warehouses .

MINIMUM PURCHASE ORDER POLICY

Due to the high cost of order processing a $10.00 handling charge will be added to all orders under $50.00.


Maxiforce, Inc.
10900 NW 30 Street
Miami, FL 33172

Ph: 800.414.2095
305.592.7027
Fax: 305.592.0244